Volunteer Office Assistant


4826 Chicago Ave #105,
Minneapolis, MN 55417


Volunteer Reports to Administrative Coordinator

The Receptionist/Office Assistant will perform a variety of tasks which may include providing hospitality for clients, answering phones and other administrative tasks with direction from FEC office staff. This position helps to extend the resources available at the Family Enhancement Center to better assist and support the needs of our clients.

  • Answer phones
  • Greet clients
  • Provide hospitality for clients as directed by staff
  • Gather information from potential clients using our intake form
  • Make copies of documents to keep folders available to Parenting staff
  • Scan documents and upload into electronic medical records system
  • Respond to authorized requests for records information
  • Distribute faxes or mail to appropriate staff
  • Write thank you notes to donors
  • Assist with annual fundraising events


  • Complete FEC Volunteer Form and Background Check
  • Present a professional appearance and a friendly manner
  • Must be dependable and punctual
  • Be courteous and personable when dealing with the public
  • Be self-directed, willing to take initiative, and detail-oriented
  • Respect and maintain confidentiality of Family Enhancement Center volunteers, partners, and donors
  • Computer skills are desired

Training and Supervision

  • Initial interview and orientation with Volunteer Coordinator
  • Complete office orientation as needed
  • Training and supervision conducted by Volunteer Coordinator and FEC staff.

Time Commitment

  • As needed based on availability and assignment. Prefer weekly or bi-weekly schedule.


Initial application to the FEC Volunteer Coordinator

Email: leslie@mnpreventabuse.org

Phone: 612·827·3028